AlertTraveler® > Admin Home
AlertTraveler® is an add-on subscription service from Terra Dotta. It features an app for iOS and Android devices and utilizes GPS and the itineraries that are already stored in your Terra Dotta software. AlertTraveler® provides travelers with country and city intelligence, safety and security alerts, and an instant check-in option. Administrators have access to AlertTraveler® through a plug-in to their Terra Dotta software. They have the ability to view alerts, view and act on impacted travelers, and issue check-in requests. Administrators also have access to country and city intelligence.
NOTE: It is recommended administrators use Google Chrome or Mozilla Firefox with Terra Dotta & AlertTraveler®. If using Mozilla Firefox and the map within AlertTraveler > Traveler Locations does not appear, check your privacy options setting for Tracking Protection within Firefox. If set to "Always" this will not display the map in Firefox.
A “Country Intelligence” Panel will be visible on the Admin Home page of any administrator with access to AlertTraveler®. This panel allows an admin to search for any country and many cities via a search/dropdown that shows all possible search options in alphabetical order. Clicking on a city or country will reload the panel and display a map and relevant information for the location selected, including the current overall risk rating for that area as rated by both AlertTraveler and the U.S. Department of State.
An admin can click “View all info” to open an information page for the location which includes an overview of the area, and other information such as a risk assessment, political conditions, potential security issues, travel logistics, cultural factors for consideration, contact details for local emergency services, crime information, and any health advisories for the location. This is the same country/city intelligence information that travelers can view through the app.
Clicking “Show Alerts” will bring an admin to the “AlertTraveler - View Alerts” page with a pre-populated filter to display all alerts for the selected area in the past seven days.
Note: Travelers will also be able to access the Country Intelligence information by clicking on the small globe icon next to itinerary locations on the applicant home page. They will be limited to the countries/cities included in their itinerary and they will not be able to view the alerts page.
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