You asked, we answered! You can now see all travelers near an alert site with “Proximity”. Simply set your desired “Proximity” range, such as 2 miles, and automatically see all travelers within it for every alert issued. Create an alert, and check-in requests, for those in the proximity as well. Keep everyone educated on situations that may eventually impact them without needing to copy and paste into an “Institutional Alert”.
To use proximity, navigate to AlertTraveler > Settings > Admin, enable the Proximity setting, and choose the desired default proximity area (in either miles or kilometers). Once this is set, the Alerts page will have an additional "Proximity" column.
Alerts based on Proximity can automatically be sent to impacted travelers if enabled. As with all notifications, a severity threshold is set, as well as the categories.
Once Proximity is enabled and configured, you will see a "Proximity" column in the AlertTraveler > Alerts page. From here you can click to see who is pulled into the Proximity for a given alert as well as create an alert for those in the Proximity.
Clicking the "Total: [number]" will take you to the page showing all travelers in your designated proximity.
The darker red dots are the alert areas while the lighter red surrounding them shows the proximity. Using the dropdown 'Affected Area(s)" to change the proximity can remove and add travelers to the Proximity alert.
Expanding the radius to 100 miles in this example pulled in one traveler. From here, an alert can be created to warn this traveler to stay abreast of the situation and to be prepared to arrange alternate travel if planning to travel to France for the weekend (the dates of the alert).
Creating Proximity Alerts
A Proximity alert can be created two ways:
- clicking 'Create Alert' from the "Proximity" column from AlertTraveler > Alerts
- clicking 'Create Proximity Alert' from the "Options" tab within the Proximity view of an alert
Upon clicking to create the alert, which contains the details of the original alert issued, the admin must click 'Proceed to alert creation' in the following message in order to move forward.
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