The Comment Title Configuration allows ISSS Offices to create standardized titles that can be easily used throughout the office by all ISSS Admins.
Comment titles can configured two ways:
- Via the Comment Title Configuration dashboard.
- Writing and saving a new title directly within a comment itself.
Comment Title Configuration Dashboard
To access the Comment Title Configuration Dashboard, first open the Menu and then navigate to Configuration > Site Settings.
Select the Additional Settings tab on the General Configuration screen, then go to Comment Titles. Once in the Comment Titles dashboard, a list of any configured comment titles will appear. The list includes the Comment Title and a Created By column, which shows the name of the ISSS Admin who added the title. Both Pencil and Trash Can icons appear to the right of each comment title under the Action column, giving ISSS Admins the option to edit or delete saved comment titles.
To create a new standard comment title from the Comment Titles dashboard, simply click the Plus icon in the bottom right corner of the page. The Add Comment Title modal will appear, and ISSS Admins can enter the desired title in the Comment Title field. Once done, click Add to save. The comment title will now appear in the Comment Titles list and will be available for use when creating comments in student profiles.
Applying and Saving Comment Titles via the Student Profile
Comment Titles added and saved via the Comment Titles dashboard can be easily applied when adding comments within student profiles. Additionally, new comment titles can be saved and added to the Comment Titles dashboard from within a comment itself.
From within the Student Profile, navigate to the Comments section via the History tab or the Comments icon located in the upper right corner of the student profile header. Click Add New Comment.
In the Create Comment modal, a link to the Comment Title Configuration dashboard appears beneath the Title field. Clicking this link will open the Comment Titles dashboard in a separate tab.
To use a saved comment title, type any part of a word(s) present in the title. Any saved titles containing this content will appear in a pick list below the Title field. Select the desired title to automatically populate the rest of the Title field, then continue adding the comment.
If, while adding a comment, it becomes necessary to use a new title that is not already configured, it is possible to save the new title from within the Create Comment modal itself. Simply enter the new title in the Title field, and an option to Save to Configuration will appear below. To save the title, select the Save to Configuration option and a message will appear in the upper right corner confirming that the Comment Title was saved successfully. The new comment title will now appear in the Comment Titles dashboard and appear as an option when adding future comments.
Note: If saving a new comment title is not desired, simply click into the Comment field without selecting Save to Configuration and proceed with the rest of the comment.